Managing Google Play Store reviews in Stratus

Learn how you can set up and manage your company's Google Store reviews in Stratus

Written by Stratus Support

Updated 3 years ago

Adding your App

Before adding your app, you'll want to ensure the feature is enabled. Reach out to your Stratus rep or email support@trystratus.com to enable this feature

Step 1: Go to Account then click on the Apps tab

Step 2: Click on Connect then select Google Play Store

Step 3: In the popup, paste in the App Store URL and click Check. Note: You can use https://theappstore.org/ to find your app's URL

Step 4: Once your app is found, click on I confirm this is my app checkbox and then click Connect

After processing (which can take a few minutes), your app will be connected

Replying to Google Play Store reviews

Here's how to reply to reviews once your Android app is connected to Stratus

Step 1: Go to the Reviews page and find a Google Play Store review that you'd like to reply to. Click on Reply

Step 2: In the popup, you can copy a template or go to the Google Play Store to reply. To copy a template, select the template from the dropdown and click on Copy. The text in the message field will be copied to your clipboard

Step 3: Click on Reply on Google Play Store. You'll be taken to the Google Play Store where you can login and reply to the review.

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