Replying to Reviews

Written by Stratus Support
Updated 3 years ago

Step 1: When you're logged into the Stratus, click on Reviews and go to the All Reviews tab

Step 2: Find a review that needs to be replied to and click within the input field. Type in your response and click on Post Reply. To save time, use reply templates to quickly post replies

Step 3: Your review will process and then be posted to the corresponding platform

If you'd like to modify or set up your own custom reply templates, view our article about Creating & Using Reply Templates

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